Rafayel Hotel & Spa | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

34 Lombard Road, London, United Kingdom, SW11 3RF

“The hotel is conveniently located just a 20-minute bus ride to Victoria Station and only four stops from Clapham Junction, making it easy to explore the city.”view full review

Rafayel Hotel & Spa, a 5-star eco-friendly boutique hotel, features luxurious designer rooms and a riverside bar with stunning views. Guests can enjoy a range of premium amenities, including a wellness spa and event facilities.

Rooms & Amenities

Rooms at Rafayel Hotel & Spa are equipped with floor-to-ceiling windows, Hypnos double beds, and advanced room automation systems. The hotel offers 71 luxurious suites, each featuring stunning views of the River Thames, as well as 24-hour room service and air conditioning.

Dining Options

Dining options include the Banyan on the Thames restaurant, known for its extensive menu that encompasses Mediterranean and Asian dishes. Additionally, a stylish riverside bar serves fresh cocktails and light meals, while guests can enjoy afternoon tea with a Mediterranean twist.

Leisure & Spa

The hotel offers a wellness spa featuring holistic treatments and a state-of-the-art gym. Leisure amenities include a sauna, steam room, and a spacious roof terrace providing 360° views of London, ideal for relaxation.

Location & Transportation

Rafayel Hotel & Spa is within a 10-minute walk to Clapham Junction, providing efficient transport links through bus routes and London Underground. The hotel is strategically placed near key attractions, including Chelsea Old Church and the Coca-Cola London Eye.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

2 persons

24 m²

1 Double bed

Shower

Heating

room details

Deluxe Double Room

2 persons

27 m²

1 King-size bed

Shower

Heating

room details

Standard Double Room

2 persons

20 m²

1 Double bed

Shower

Heating

room details

Emperor Suite

2 persons

51 m²

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

London 5.3 km

Airports

London City (LCY) 20.2 km

London Heathrow (LHR) 25.6 km

Train

Clapham Junction800 m

Underground

Fulham Broadway 1.7 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

I booked a massage during my stay and it was absolutely wonderful! The treatment was reasonably priced at £45 and the massage therapist did an very nice job. After the massage, I enjoyed the spa facilities which, although small, were more than adequate. The warm spa pool was particularly pleasant. I had some small hiccups with the jacuzzi, but overall, I appreciated the relaxing atmosphere and was able to unwind completely. I can't wait to go back and indulge in more pampering!

John123. United Kingdom, Read full review on

Delicious Dining Experience

During my stay, I dined in the hotel restaurant and was pleasantly surprised by the quality of the food. I ordered a prawn biryani for lunch, and it was excellent! The restaurant had a lovely ambiance that made it perfect for a relaxed meal. I appreciated the attention to detail in the decor, and the atmosphere was comfortable. I could easily recommend dining here if you're staying at the hotel.

Darren456. Canada, Read full review on

Spacious and Comfortable Room

I was really impressed with my room during my stay. It was spacious and very clean, providing plenty of comfort after long days exploring. The ambiance of the room was relaxing, which helped me to sleep soundly each night. The unique decor really stood out and created a cozy atmosphere. I felt right at home here, and I particularly enjoyed the large bathroom and its amenities. It definitely added to the overall experience!

Luke1987. Australia, Read full review on

Well-Equipped Gym

The gym facilities at the hotel exceeded my expectations. It had all the necessary equipment to ensure a good workout. I was able to complete my routine without any hassle, thanks to the variety of machines available. It was great to know that I could maintain my fitness regime even while traveling. After working out, I felt energized and ready for the day!

Camila89. United States, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

34 Lombard Road, London, United Kingdom, SW11 3RF

Map view

34 Lombard Road, London, United Kingdom, SW11 3RF

City landmarks

Museum

Victoria and Albert Museum

2.9 km

Museum

Science Museum

3.1 km

Museum

Natural History Museum

2.9 km

Landmark

Coca-Cola London Eye

5.4 km

Garden

Buckingham Palace

4.2 km

Museum

National Army Museum

2.1 km

Church

Chelsea Old Church

1.5 km

Landmark

Harrods

3.4 km

Museum

The British Museum

6.5 km

Landmark

Carlyle's House

2.0 km

Hospital

Royal Hospital Chelsea

2.3 km

Stadium

Stamford Bridge

3.1 km

Zoo

Battersea Park

2.2 km

Landmark

James Abbott McNeill Whistler Statue

1.3 km

Park

Hyde Park

4.2 km

Landmark

Design Centre

910 m

Church

Brompton Cemetery

1.8 km

Garden

Chelsea Physic Garden

1.9 km

Landmark

Fulham Palace

2.7 km

Hospital

London House

620 m

Park

Clapham Common

2.3 km

Park

Wandsworth Common

2.0 km

Landmark

Recipease Clapham

1.1 km

Landmark

Chelsea Bridge

2.5 km

Bridge

Albert Bridge

1.7 km

Bridge

Battersea Bridge

1.8 km

Museum

Chelsea Football Club

3.0 km

Nearby

100 York Rd

York Gardens Library

430 m

Amusement Park

Fred Wells Gardens

380 m

Restaurants

Banyan on the Thames

140 m

Falcon Wharf 34 Lombard Road Rafayel on the Left Bank

Motu Indian Kitchen

10 m

Lombard Road

Afternoon Tea at Rafayel on the Left Bank

40 m

34 Lombard Road Falcon Wharf

ZuZu Grill

40 m

Falcon Wharf 34 Lombard Road

Waterside Bar & Restaurant

1.8 km

The Boulevard Imperial Wharf

The Candlemaker

480 m

136 Battersea High Street

Varanasi Chefs

480 m

142 Battersea High Street

Caravela restaurant

460 m

145-149 Battersea High Street

Manna Dew

480 m

169 Battersea High Street

The Woodman

630 m

60 Battersea High Street

Reviews and Ratings

Reviews from guests about their experience.

Owen

United Kingdom, December 2024

8.8/10

My stay at the hotel was largely enjoyable, with exceptional cleanliness and spacious accommodations that made for a pleasant escape. The staff went out of their way to provide great service, especially when I needed help with the spa bookings. However, there were a few hiccups with the check-in process that left a less favorable impression.

Rooms

10.0

The room was huge and spotless, with plenty of thoughtful amenities like a robe, slippers, and tea and coffee supplies.

Service

8.0

While the check-in process could have been smoother, the staff members were ultimately very professional and accommodating, offering generous use of the spa facilities.

Location

9.0

The location was perfect for enjoying events like Wicked, with easy access to the Thames for a lovely walk.

Dining

8.0

The dining experience was pleasant, particularly with the included breakfast, which added great value to our stay.

Facilities

9.0

The spa facilities, including the plunge pool, sauna, and gym equipment, were a highlight, enhancing overall enjoyment.

Penelope

United Kingdom, November 2024

5.6/10

I was really looking forward to my stay, but unfortunately, it didn't live up to expectations. The location was decent but required quite a bit of travel into the city. The service was lacking, and the dining experience was pretty disappointing. On the positive side, the view from our apartment was stunning, and I appreciated having a separate space for the family.

Rooms

6.0

The apartment was okay with a stunning view of the Thames, but it could have been cleaner. We were also a bit thrown off by the inconvenience of having to wait for the concierge to let us in periodically.

Service

5.0

The service was quite poor, especially at breakfast. We felt ignored and had to sort out our own orders and cutlery.

Location

5.0

The hotel is quite far from the city center, which made evenings out quite difficult. There is a bus stop nearby, but it didn't feel as convenient as I'd hoped.

Dining

5.0

The breakfast selection was poorly stocked, and the service was frustrating to deal with. It felt more like a hassle than a luxury.

Facilities

5.0

While the apartment had potential, the overall facilities felt lacking compared to what I would expect from a spa hotel.

Hudson

United Kingdom, November 2024

9.0/10

My partner and I had a wonderful birthday getaway at this hotel. The full spa access, the large room, and the incredible three-course meal exceeded our expectations. However, the spa area felt a bit small, and we encountered a broken plunge pool, which was disappointing. Overall, it was a memorable experience, and I would love to return for another special occasion.

Rooms

8.0

The room was large and spacious, though we didn't have a view since it was above the entrance. Despite that, it met our needs perfectly.

Service

10.0

The staff was welcoming and accommodating throughout our stay, especially during check-in and check-out. The special birthday surprise from the spa receptionist was a lovely touch.

Location

Dining

10.0

The dining experience was outstanding, with the food far surpassing our expectations. We were surprised to find that even the fillet mignon was included with our voucher.

Facilities

8.0

The spa area had all the necessary amenities, although it felt a bit small when accommodating more guests. The sauna and steam room were very nice.

Nathaniel

United Kingdom, October 2024

9.6/10

I had a fantastic stay at this hotel with unbeatable value for money and excellent service. The room I stayed in was spacious and luxurious, and the dining experience in the restaurant was delightful. However, I've encountered some service-related issues that need to be addressed, especially regarding the shuttle service and communication with staff.

Rooms

10.0

The room was spacious and clean, offering a lovely view of the river which added charm to my stay.

Service

5.0

While the staff was generally pleasant, my experience with the shuttle service was concerning due to the driver's unsafe behavior.

Location

9.0

The location is great for evening strolls along the Thames, providing a peaceful atmosphere for a good night's sleep.

Dining

10.0

The dining experience was exceptional, with a delicious three-course meal that I thoroughly enjoyed.

Facilities

9.0

The hotel has a beautiful spa which was a fantastic addition to my stay.

Theodore

United Kingdom, October 2024

6.0/10

My stay was quite disappointing overall, as I was expecting a luxurious experience but found the reality to be quite different. While the location was decent and the room was spacious, the maintenance was lacking, and the service, particularly for room service, left a lot to be desired. The common areas of the hotel didn't match the expectations set from the website, with a somewhat uninviting reception. Overall, I wouldn't classify it as a high star hotel.

Rooms

6.0

The room was spacious but felt quite tired and poorly maintained. There were no bathtubs, only showers, and the furniture was flimsy.

Service

5.0

Service was lacking, especially with room service. It took far too long to get our order, and there was a mix-up with the kitchen, which was very frustrating.

Location

6.0

The location was decent, close to some nice areas like Battersea Square, but not very convenient for public transport.

Dining

5.0

Dining was not impressive. The room service was poorly managed and frustrating, making it a complete let down.

Facilities

5.0

The facilities, especially in the reception area, felt neglected and uninviting. The coffee area was just a vending machine, which was disappointing.