Rafayel Hotel & Spa London | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

34 Lombard Road, London, United Kingdom, SW11 3RF

Rafayel Hotel & Spa, a 5-star eco-friendly boutique hotel, features luxurious design, a rooftop terrace with 360° views of London, and a riverside dining experience. Guests can enjoy a range of wellness and spa treatments, along with state-of-the-art facilities.

Rooms & Amenities

The Rafayel offers 71 luxurious 'smart' rooms equipped with air conditioning, free WiFi, and Hypnos double beds. Many rooms feature floor-to-ceiling windows, revealing views of the River Thames or urban scenery, with other amenities including minibars and flat-screen TVs.

Dining & Leisure

Dining options at Rafayel Hotel & Spa include the Banyan on the Thames restaurant, serving a grill-based menu, and an indoor/outdoor garden setting for casual dining. Guests can also enjoy a bar with river views, a cigar lounge, and 24-hour room service.

Spa & Leisure

The hotel's wellness facilities, including the River Wellbeing spa, offer a range of treatments such as massages and facials. A 17th-floor gym and a sauna are also available for guests seeking relaxation or fitness options.

Meetings & Events

Rafayel Hotel & Spa features a dedicated events team capable of catering to conferences, meetings, and social events in its versatile spaces, which include a state-of-the-art boardroom and a spacious event area accommodating up to 150 guests.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

260 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Deluxe Double Room

Max:

2 persons

295 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Room

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

London 3.3 mi

Airports

London City (LCY) 12.6 mi

London Heathrow (LHR) 15.9 mi

Train

Clapham Junction2700 ft

Metro stations

Fulham Broadway Tube 1.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Spa Experience

During my recent stay, I had the pleasure of experiencing the spa, which was independently run. The therapist was attentive and made sure I received the best possible service. The massage was great, making my time there worth every penny. I highly recommend indulging in their treatments for a truly relaxing experience.

Theodore123. USA, 2024-02-10Read full review on

Fantastic Gym Facilities

The gym at the hotel was impressive, offering all the equipment you could need for a good workout. I appreciated how clean and well-kept the area was, providing a welcoming environment for fitness enthusiasts. Having access to such great facilities made it easy for me to maintain my workout routine while traveling.

Craig99. Canada, 2024-03-15Read full review on

Delicious Dining Experience

Dining at the hotel was a pleasure. I tried their restaurant on the first night and was so impressed with the food that I returned for another meal the second night. The variety and quality exceeded my expectations, making each dining experience truly enjoyable. I highly recommend trying their specialties!

Richard88. Australia, 2024-04-20Read full review on

Spacious and Comfy Room

I stayed in a standard double room that was surprisingly spacious and comfortable. The cleanliness was superb, and the little touches like robes, slippers, and plenty of tea and coffee made my stay even more enjoyable. Waking up to a beautiful view of the Thames added to the experience. Overall, a great room choice!

Henry2024. UK, 2024-05-30Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

34 Lombard Road, London, United Kingdom, SW11 3RF

Map view

street view

34 Lombard Road, London, United Kingdom, SW11 3RF

City landmarks

Museums

Victoria and Albert Museum

1.8 mi

Museums

Science Museum

1.9 mi

Museums

Natural History Museum

1.8 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

3.4 mi

Garden

Buckingham Palace

2.6 mi

Museums

National Army Museum

1.3 mi

Church

Chelsea Old Church

4900 ft

87-135 Brompton Rd

Harrods

2.1 mi

Museums

The British Museum

4.0 mi

24 Cheyne Row

Carlyle's House

1.3 mi

Hospitals

Royal Hospital Chelsea

1.5 mi

Stadiums

Stamford Bridge Stadium

1.9 mi

Zoo

Battersea Park

1.3 mi

Cheyne Walk

James Abbott McNeill Whistler Statue

4200 ft

Parks

Hyde Park

2.6 mi

Lots Road Chelsea Harbour

Design Centre

3000 ft

Church

Brompton Cemetery

1.1 mi

Garden

Chelsea Physic Garden

1.2 mi

Fulham Palace Bishops Avenue Fulham

Fulham Palace

1.6 mi

Hospitals

London House

2100 ft

Parks

Clapham Common

1.4 mi

Parks

Wandsworth Common

1.2 mi

48-50 St. John's Road Battersea

Recipease Clapham

3800 ft

Chelsea Bridge Rd

Chelsea Bridge

1.5 mi

Bridges

Albert Bridge

1.0 mi

Bridges

Battersea Bridge

1.1 mi

Museums

Chelsea Football Club

1.9 mi

Nearby

100 York Rd

York Gardens Library

1500 ft

Amusement Park

Fred Wells Gardens

1300 ft

Restaurants

Banyan on the Thames

500 ft

Falcon Wharf 34 Lombard Road Rafayel on the Left Bank

Motu Indian Kitchen

100 ft

Lombard Road

Afternoon Tea at Rafayel on the Left Bank

200 ft

34 Lombard Road Falcon Wharf

ZuZu Grill

200 ft

Falcon Wharf 34 Lombard Road

Waterside Bar & Restaurant

1.1 mi

The Boulevard Imperial Wharf

The Candlemaker

1600 ft

136 Battersea High Street

Varanasi Chefs

1600 ft

142 Battersea High Street

Caravela restaurant

1600 ft

145-149 Battersea High Street

Manna Dew

1600 ft

169 Battersea High Street

The Woodman

2100 ft

60 Battersea High Street

Reviews and Ratings

Reviews from guests about their experience.

70%

loved their spa retreat and can’t wait to return.

7.0/10

Very good

Rooms

8.0

Location

7.3

Service

5.8

Dining

6.8

Owen

United Kingdom, December 2024

8.8/10

My stay at the hotel was largely enjoyable, with exceptional cleanliness and spacious accommodations that made for a pleasant escape. The staff went out of their way to provide great service, especially when I needed help with the spa bookings. However, there were a few hiccups with the check-in process that left a less favorable impression.

Rooms

10.0

The room was huge and spotless, with plenty of thoughtful amenities like a robe, slippers, and tea and coffee supplies.

Service

8.0

While the check-in process could have been smoother, the staff members were ultimately very professional and accommodating, offering generous use of the spa facilities.

Location

9.0

The location was perfect for enjoying events like Wicked, with easy access to the Thames for a lovely walk.

Dining

8.0

The dining experience was pleasant, particularly with the included breakfast, which added great value to our stay.

Facilities

9.0

The spa facilities, including the plunge pool, sauna, and gym equipment, were a highlight, enhancing overall enjoyment.

Penelope

United Kingdom, November 2024

5.0/10

I was really looking forward to my stay, but unfortunately, it didn't live up to expectations. The location was decent but required quite a bit of travel into the city. The service was lacking, and the dining experience was pretty disappointing. On the positive side, the view from our apartment was stunning, and I appreciated having a separate space for the family.

Rooms

6.0

The apartment was okay with a stunning view of the Thames, but it could have been cleaner. We were also a bit thrown off by the inconvenience of having to wait for the concierge to let us in periodically.

Service

5.0

The service was quite poor, especially at breakfast. We felt ignored and had to sort out our own orders and cutlery.

Location

5.0

The hotel is quite far from the city center, which made evenings out quite difficult. There is a bus stop nearby, but it didn’t feel as convenient as I’d hoped.

Dining

5.0

The breakfast selection was poorly stocked, and the service was frustrating to deal with. It felt more like a hassle than a luxury.

Facilities

5.0

While the apartment had potential, the overall facilities felt lacking compared to what I would expect from a spa hotel.

Hudson

United Kingdom, November 2024

9.0/10

My partner and I had a wonderful birthday getaway at this hotel. The full spa access, the large room, and the incredible three-course meal exceeded our expectations. However, the spa area felt a bit small, and we encountered a broken plunge pool, which was disappointing. Overall, it was a memorable experience, and I would love to return for another special occasion.

Rooms

8.0

The room was large and spacious, though we didn't have a view since it was above the entrance. Despite that, it met our needs perfectly.

Service

10.0

The staff was welcoming and accommodating throughout our stay, especially during check-in and check-out. The special birthday surprise from the spa receptionist was a lovely touch.

Location

Dining

10.0

The dining experience was outstanding, with the food far surpassing our expectations. We were surprised to find that even the fillet mignon was included with our voucher.

Facilities

8.0

The spa area had all the necessary amenities, although it felt a bit small when accommodating more guests. The sauna and steam room were very nice.

Nathaniel

United Kingdom, October 2024

8.4/10

I had a fantastic stay at this hotel with unbeatable value for money and excellent service. The room I stayed in was spacious and luxurious, and the dining experience in the restaurant was delightful. However, I've encountered some service-related issues that need to be addressed, especially regarding the shuttle service and communication with staff.

Rooms

10.0

The room was spacious and clean, offering a lovely view of the river which added charm to my stay.

Service

5.0

While the staff was generally pleasant, my experience with the shuttle service was concerning due to the driver's unsafe behavior.

Location

9.0

The location is great for evening strolls along the Thames, providing a peaceful atmosphere for a good night's sleep.

Dining

10.0

The dining experience was exceptional, with a delicious three-course meal that I thoroughly enjoyed.

Facilities

9.0

The hotel has a beautiful spa which was a fantastic addition to my stay.

Theodore

United Kingdom, October 2024

5.0/10

My stay was quite disappointing overall, as I was expecting a luxurious experience but found the reality to be quite different. While the location was decent and the room was spacious, the maintenance was lacking, and the service, particularly for room service, left a lot to be desired. The common areas of the hotel didn't match the expectations set from the website, with a somewhat uninviting reception. Overall, I wouldn't classify it as a high star hotel.

Rooms

6.0

The room was spacious but felt quite tired and poorly maintained. There were no bathtubs, only showers, and the furniture was flimsy.

Service

5.0

Service was lacking, especially with room service. It took far too long to get our order, and there was a mix-up with the kitchen, which was very frustrating.

Location

6.0

The location was decent, close to some nice areas like Battersea Square, but not very convenient for public transport.

Dining

5.0

Dining was not impressive. The room service was poorly managed and frustrating, making it a complete let down.

Facilities

5.0

The facilities, especially in the reception area, felt neglected and uninviting. The coffee area was just a vending machine, which was disappointing.